Steam Wave Carpet & Upholstery

Images of Steam Wave Carpet & Upholstery

Opinions

• Michael Glasgow

  Nov, 12 2018
  ★ ☆ ☆ ☆ ☆
  This was by far the worst experience I have ever had. If i could give them zero I would. They came to our house and we were expecting the 119 dollar cleaning. clay the Owner offered the deep clean and said it was 335. once we looked at our credit card statement the charge was 389.99. SCAM ALERT. after calling clay and Kelly I had clay come back out and we discussed the bill. He said that he charged 149 for 2 bedrooms and 156 for the stair plus 43.40 for tax. just so you know our tax is 8 percent and that is 24.40. then clay charged me for 30 dollars that he couldn't account for and said the rest was for a processing fee that "should fall off your credit card statement" but he didn't know when. I asked him to take the 30 dollars off since he couldn't account for it and he said "no, i have your signatures right here". PLEASE do yourselves a favor and DO NOT use these guys. They will take your money and cant explain why.

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